Stop losing customers you already won. It's time to analyze
Turning passive retention data into one-click actions that recover at-risk revenue.
Know Who to Retain—and What to Do Next
Find valuable customers
See which customers buy recently, frequently, and at a higher value.
Spot retention risks
Identify changes in customer behaviour before valuable buyers become inactive.
Take the next action
Turn customer insights into useful segments, Klaviyo campaigns, and weekly priorities.
Shopify Retention Analytics You Can Act On
Everything you wantRFM Segmentation
Group customers by how recently they purchased, how often they buy, and how much they spend. Use Shopify RFM analysis to separate valuable customers, developing customers, inactive buyers, and customers who may need re-engagement.
Retention Score
Give every customer a clearer retention profile based on their purchasing behaviour. Use the score to compare customers, prioritise important segments, and understand where your strongest customer relationships are forming.
Churn Risk Scoring
Spot customers whose recent purchase behaviour suggests they may not return. Churn risk scoring helps you identify at-risk Shopify customers earlier, so your team can decide who should receive a reminder, campaign, or stronger re-engagement effort.
Klaviyo Export
Turn retention insights into campaign-ready customer segments. Export selected customer groups to Klaviyo and build more relevant email or SMS campaigns around customer value, behaviour, and risk.
Weekly Action Feed
See the retention opportunities that deserve attention this week. The Weekly Action Feed brings your important customer signals into one focused view, helping you spend less time searching through dashboards and more time taking action.
How it works
From install to insights in minutes.
One click to connect
Install from the Shopify App Store. One-click OAuth, zero configuration.
Insights in minutes
Your order history syncs automatically. RFM segments, Retention Score, and churn risk appear within minutes.
Recover the revenue
Every Monday your action list is ready. Export at-risk customers to Klaviyo and win them back.
Seemlessly integrate yours
Integrate with the tools you already use to supercharge.Built differently by design.
| Feature | Traditional Analytics | RetentionFlow |
|---|---|---|
| Risk Prediction | Manual cohort analysis | Predictive ML Models |
| RFM Updates | Static CSV exports | Real-time dynamic |
| Setup Time | Days of engineering | 5 minutes |
Enterprise Grade
Non-negotiable security.
SOC 2 Type II
Independently audited and certified for highest security standards.
End-to-End Encryption
All customer data is encrypted at rest and in transit (AES-256).
Zero-Trust Access
Strict internal access controls with mandatory MFA.
GDPR & CCPA
Full compliance and simplified data requests tools.