Analytics

RFM Segmentation

Segment customers by recency, frequency, and monetary value

Retention Score

AI-powered retention scoring for proactive engagement

Predictions

Churn Risk Scoring

Identify at-risk customers before they leave

Integrations

Klaviyo Export

Export segments directly to Klaviyo

Automation

Weekly Action Feed

Weekly digest of recommended actions

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Full Platform

Retention analytics built for Shopify growth

RetentionFlow helps Shopify merchants understand customer behavior, spot churn risk, track LTV, and take weekly actions to grow repeat revenue.

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RetentionFlow Dashboard Mockup

Features

Deep analytics that reveal the truth behind customer behavior.

AI Churn Risk Scoring

Predictive models that identify customers at risk of leaving before they do, with individual probability scores.

RFM Segmentation

Automatically group customers by Recency, Frequency, and Monetary value to tailor your marketing strategy.

Retention Score

A proprietary health metric for your store's long-term viability based on historical cohort performance.

LTV Analytics

Calculate exact Lifetime Value by acquisition channel, product first-purchased, and seasonal cohorts.

Stay focused on the actions that matter

Automated oversight for the modern ecommerce operator.

Weekly Action Feed

Every Monday, receive a prioritized list of the top 5 actions you can take to move your retention needle, delivered to your inbox.

Retention Monitoring

24/7 monitoring of your retention health. Get alerted immediately if your churn rate spikes or a key cohort stops purchasing.

Frequently Asked Questions

RetentionFlow includes RFM segmentation, Retention Score, churn risk scoring, LTV by channel, cohort heatmap, weekly actions, email platform sync, product intelligence, revenue forecast, and smart discount tools.
RFM segmentation groups customers based on how recently they bought, how often they buy, and how much they spend. RetentionFlow uses this to sort customers into groups like Champions, Loyal, At-Risk, Lost, and New.
The Retention Score is a simple 0–100 score that helps merchants understand whether customer retention is improving, declining, or staying flat.
Churn risk scoring identifies customers who are likely to stop buying based on their purchase behavior and reorder patterns.
The Weekly Actions Feed gives merchants a prioritized list of retention tasks, such as which customer segment to target, which campaign to send, and where revenue may be recovered.
LTV by channel shows which marketing sources bring customers who return and spend more over time, not just customers who place one order.
Product Intelligence helps merchants see which products create loyal customers, which products may lead to churn, and which products are commonly bought together.

Retention Activation

Turn insights into immediate revenue-generating actions.

Klaviyo Export

Sync your AI-generated segments directly to Klaviyo in real-time. Trigger win-back flows exactly when the data says a customer is drifting.

Learn about integrations
Klaviyo Dashboard Integration

Revenue Recovery

Identify ‘Low Frequency, High Value’ customers who have missed their expected reorder date and calculate potential recovery.

Platform Native

Built For Shopify

RetentionFlow isn’t a generic analytics tool. It’s built specifically for the Shopify data structure, meaning 1-click installation and no complex mapping required.

Seamless O-Auth Integration
Real-time Store Webhooks
Historical Data Sync (Up to 24 Months)
Shopify Merchant Interface

Can't guess why customers leave?

Let's retain some customers with retentionflow

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